Support
In Roadsake, open Trips, tap ⓘ, then Send Feedback. Tell us what happened, add screenshots, and leave your email address if you’d like a reply. You can also email feedback@roadsake.masonships.app.
When something goes wrong
It helps to know what you were doing, what you expected and what happened instead. A screenshot is often the quickest way to show it: take one on the screen with the problem (side button and volume up together), then add it in Send Feedback. If you’re testing with TestFlight, you can also send a screenshot straight from the TestFlight feedback prompt.
Common questions
Pressing the circle didn’t start a trip. Press and hold it for about half a second. The first time, Roadsake asks to use your location; a trip starts only once Roadsake can use your precise location.
Does Roadsake keep recording when my iPhone is locked? Yes. The trip records until you end it, and you can follow it on the Lock Screen.
Where are my trips stored? Only on your iPhone, and in your iPhone’s backups. Deleting the app deletes them. See the Privacy Policy for more.